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Security, reliability, and performance are core requirements of any software system.
viaMD IT professional users need the confidence that your vendor’s technical infrastructure supports your supply chain workflow requirements; data security and access entitlement parameters; federal privacy laws; and availability demands. Our team has designed and developed a system which meets the challenge.

Workflow Requirements:
viaMD is a 100% browser based application that consists of integrated web forms which pull and push data from our central data repository into various application modules. Data access is based on entity and user role entitlements. We have a very diverse user base with different work flow requirements, from surgeons who pre-operatively requisition the surgery and related materials; to schedulers who schedule surgeries and admit patients; to hospital materials personnel who plan inventory, pick the pick lists, approve orders, and receive shipments; to supplier sales representatives who support both the surgeon and hospital; and finally to suppliers who fulfill orders. Each user has a unique role with relevant data access. We designed the application with the user needs as our top priority.

Security and Access:
Our top technical concern is security of all data files and transaction records. Every viaMD web form is encrypted with 128 key encryption technology. The viaMD web site has official Secure Site certification from Verisign (NASDAQ: VRSN), www.verisign.com. All servers are protected by Cisco firewalls, daily monitoring and data back ups, and careful infrastructure design. Customers have options as to the mechanisms used for authentication. Security audits may be performed on a regular basis by independent parties. Users have entity and role-based access privileges.

Federal HIPAA requirements:

The entire security structure was designed to each specific HIPAA requirement for patient privacy and transactional security. Some viaMD security features and their HIPAA relevance are listed below. <<See presentation>>

viaMD Security Features HIPAA Relevance
  • Secure storage and retrieval at viaMD hosting center
  • Identification/ Authentication and Logout
  • System events audit
  • Role based access control
  • Transaction back-out capability
  • Disclosure accounting
  • Data encryption
  • Minimum disclosure
  • Restriction request
  • De-identification
  • Notice of Information Practices
  • Unique user identification, secondary authentication and automatic log-off
  • Audit trail
  • Role, context and user based access control
  • Contingency plan
  • Minimum and accounted disclosure
  • User discretion and surrogate access
  • Partner agreements

Usability:
Our network infrastructure is designed to eliminate single points of failure. Dual paths to the Internet are provided. Web servers, application servers, data servers, data storage, are all redundant. Failover mechanisms are designed to ensure uninterrupted service should any single component fail. Recovery protocols are in place to facilitate rapid return to normal service for any failed device.

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